15 New Patients and a 300% ROI—All from Just 3 Mailings

    The Agent

    • Name: Dr. Johnna Thomas
    • Company: Restore Dental
    • Location: Kansas (Leawood area)
    • Specialty: Dentistry — new practice patient acquisition

    👋 Meet Dr. Johnna Thomas

    After launching Restore Dental in late 2019, Dr. Johnna Thomas was ready to grow—until the world changed. Once things began to stabilize, she made the decision to ramp marketing back up quickly and intentionally.

    In January, Dr. Thomas partnered with Wise Pelican to launch her first direct mail campaign. Within just three postcard drops, her practice generated 15 new patients, delivering results that exceeded her expectations and helped kickstart sustainable growth.

    🧩 The Challenge

    Like many new practice owners, Dr. Thomas needed a way to reach her local community efficiently and stand out in a competitive healthcare market. Time mattered—she didn't have weeks to plan campaigns or guess at what might work.

    She also knew that relying solely on SEO and paid ads could limit reach, especially when trying to build local awareness from the ground up.

    Dr. Johnna Thomas challenge

    We've had an initial amazing result—15 new patients from three drops, which is more than I expected.

    Dr. Johnna Thomas, Restore Dental

    ♟️ The Wise Pelican Winning Strategy

    Dr. Thomas worked closely with Wise Pelican to launch a targeted direct mail campaign focused on attracting new patients in her area. Wise Pelican curated a specific mailing list to ensure her postcards reached the right households, while the design team delivered postcard renderings within 48 hours, allowing her to move quickly without losing momentum.

    The final postcard reflected the exact brand image she envisioned—professional, polished, and welcoming.

    Beyond execution, Wise Pelican also guided Dr. Thomas on how far to market geographically, helping her avoid wasted spend and focus on the most effective radius for her practice. Rather than replacing digital marketing, she used direct mail alongside SEO and SEM, creating a multi-channel strategy that reinforced her visibility both online and offline.

    Dr. Johnna Thomas strategy

    Wise Pelican's guidance—especially around list selection and how far out to market—has been one of the most helpful parts for my practice.

    Dr. Johnna Thomas, Restore Dental

    🎯 The Results

    Dr. Thomas saw immediate and meaningful outcomes from her first campaigns:

    • 🦷 15 new patients generated from just three postcard drops
    • 📈 Revenue increased as new patients entered the practice
    • 🔁 Additional patient referrals followed as new patients shared their experience

    She also emphasized that these results extended beyond direct responses, with patient referrals compounding the impact of each mailing.

    Dr. Johnna Thomas results

    I'm not a marketing specialist, so I really appreciated their attention to detail and guidance.

    Dr. Johnna Thomas, Restore Dental

    🛠️ Features for Success

    For Dr. Thomas, Wise Pelican provided both speed and expertise—two things new practice owners can't afford to compromise on.

    • Fast turnaround on postcard designs
    • Hands-on guidance for list selection and campaign setup
    • Attention to detail that ensured her branding was represented correctly
    • Ease of use, even without a marketing background

    ✅ Why Dr. Thomas Recommends Direct Mail

    Based on her experience, Dr. Thomas encourages other dentists—especially those starting from scratch—to consider direct mail as part of a broader marketing strategy.

    By combining Wise Pelican's direct mail campaigns with digital marketing, she's been able to generate new patients, increase revenue, and build long-term momentum for her practice.

    Start Mailing Today
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