The Agent
- •Name: JoAnn Barrett
- •Company: Century 21 (The Barrett Group)
- •Location: Ann Arbor, Michigan
- •Specialty: High-end listings and premium property marketing
👋 Meet JoAnn Barrett
For JoAnn Barrett, consistent direct mail has led to one clear outcome: every time she sent a mailing, she received a call for a listing. In a business where generating seller leads is often the hardest part, that kind of reliability changed everything.
JoAnn is a veteran real estate agent with more than 16 years of experience, based in Ann Arbor, Michigan. Before real estate, she owned and operated a small chain of toy stores—an experience that taught her the value of marketing, repetition, and brand presence long before she ever listed a home.
When the market declined early in her real estate career, JoAnn leaned heavily into marketing to build her business—and direct mail became one of her most powerful tools.
🧩 The Challenge
JoAnn entered real estate during a difficult market, when many agents were leaving the industry altogether. She quickly realized that success wasn't just about transactions—it was about visibility, communication, and consistently marketing herself.
In higher-end markets especially, she knew sellers expected more. Premium listings required premium marketing, and one-off mailings weren't enough to make an impact. She needed a system that could support consistent outreach and deliver real returns over time.

“Every single time I sent out a mailing, I got a call for a listing. The return is huge.”
JoAnn Barrett, The Barrett Group
♟️ The Wise Pelican Winning Strategy
JoAnn committed to a high-touch, consistent mailing strategy, combining postcards and multi-page brochures to market both herself and her listings. She regularly mailed Just Listed, Just Sold, and property brochures, often sending mail at least twice per month.
Her philosophy was simple: when sellers know their home is being actively promoted, confidence goes up—and when neighbors see that marketing consistently, listing calls follow.
JoAnn uses Wise Pelican to handle the execution, relying on the platform's organization, guidance, and support. Whenever she had a question, live chat was always available. More recently, she joined the Wise Pelican Concierge Program, giving her access to an advisor who helps guide postcard selection and strategy—at no additional cost.
She also emphasizes patience. JoAnn recommends committing to at least six months of consistent mailing, allowing repetition to do its work.

“If you spend a couple thousand dollars on mailings and get one lead for a higher-priced home, it pays for itself.”
JoAnn Barrett, The Barrett Group
🎯 The Results
JoAnn's experience with direct mail delivered standout results:
- ☎️ A call for a listing every time she sent out a mailing
- 🏡 Consistent listing opportunities generated through repetition
- 💰 Clear ROI—high-value listings easily justified marketing spend
- 📈 A noticeable business surge during periods of consistent outreach
For JoAnn, even a single listing from a mailing campaign more than covered the cost—especially in higher-price ranges where one transaction offsets months of marketing.

“They're so buttoned up. There's always someone on chat, and now with the concierge service, I even have an advisor helping guide me.”
JoAnn Barrett, The Barrett Group
🛠️ Features for Success
JoAnn credits Wise Pelican for making consistent marketing sustainable.
- ✓Live chat support that's always available when questions come up
- ✓Concierge guidance on which postcards perform best
- ✓Organized systems that simplify repeat mailings
- ✓Discounted pricing through concierge support
✅ Why JoAnn Recommends Giving It Six Months
JoAnn's advice to other agents is straightforward: commit to consistency. Direct mail works when it's given time to compound.
With Wise Pelican, she turned repeat mailings into listing calls, premium exposure for her sellers, and a dependable system she continues to rely on as her business grows.
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